P77 Terms & Conditions – Complete policies governing use of the platform

These Terms & Conditions govern use of the p77 platform. Reading them in full before using any p77 service is mandatory.

P77 reserves the right to modify these Terms & Conditions at any time. Continued use of the platform following any changes constitutes acceptance of the updated terms.

• These Terms & Conditions apply only to individuals aged 18 or over.
• An internet connection and a valid account are required to use p77 services.
• P77 reserves the right to review any member's account at any time.
• The Bengali version of these Terms & Conditions is the authoritative text — in the event of any conflict between language versions, the Bengali version shall prevail.

The following eligibility requirements must be met to create an account with p77:

• Age: You must be at least 18 years old. Proof of identity may be requested for age verification.
• Single Account: Each individual or household is permitted only one account. If multiple accounts are created, all of them will be suspended.
• Accurate Information: All information provided during registration must be truthful and accurate. Providing false information will result in account termination.
• Security: You are solely responsible for keeping your account password confidential.

P77 reserves the right to decline any registration, particularly where suspicious information is detected.

Member identities are verified to ensure the security and integrity of the p77 platform. This is part of the Know Your Customer (KYC) process in line with international standards.

KYC verification may be mandatory in the following situations:

• When making your first withdrawal.
• When withdrawing an amount above the set limit.
• At the request of p77 authorities in cases of suspicious transactions.
• When reactivating an account after an extended period of inactivity.

KYC verification typically requires a copy of your national ID or passport. Withdrawals may be put on hold until verification is complete.

The following rules apply to all deposits on p77:

• Deposited funds must be submitted through legitimate payment methods only.
• Only payment accounts registered in your own name may be used.
• Minimum and maximum deposit limits are subject to change from time to time.
• Depositing through a third party or using another person's account is strictly prohibited.
• P77 does not charge deposit processing fees, though your payment provider may apply their own charges.

The following terms apply to all withdrawals from p77:

• Your account must be fully verified before withdrawals can be processed.
• Withdrawals can only be made to a payment account registered in your own name.
• Withdrawals are not permitted until the wagering requirements on bonus funds have been met.
• Withdrawal processing times may vary depending on the payment method used.
• P77 reserves the right to suspend withdrawals pending verification in cases of suspicious transactions.

VIP members enjoy priority withdrawal processing. To learn more, VIP View page.

The following general terms apply to all bonuses and promotions on p77:

• Wagering Requirement: Each bonus has designated wagering requirements. Failure to meet these requirements will result in the bonus being forfeited.
• Duration: Bonuses must be used within the specified period after claiming. Any unused bonus will be automatically cancelled upon expiry.
• Bonus Abuse: Creating multiple accounts or placing coordinated bets to exploit bonus offers is strictly prohibited.
• Right to Modify: p77 reserves the right to modify, suspend, or cancel any bonus offer at any time.
• One bonus at a time: Two bonuses cannot be used simultaneously unless explicitly stated otherwise.

The following rules apply to gaming on p77:

• All game outcomes are determined by an RNG (Random Number Generator) — there is no possibility of manipulation.
• If a game result is voided due to a technical error, the wager will be refunded.
• P77 is not liable for any losses resulting from disconnection.
• Full details on game rules and payout structures can be found in the information section of each game.
• The dealer's decision is final in all Live Casino games.

For Sports Betting: if a match or event is cancelled, the wager will be refunded in accordance with the applicable rules. p77 reserves the right to change odds and betting markets.

The following activities are strictly prohibited on the p77 platform:

• Creating or operating multiple accounts.
• Creating or operating an account using another person's identity.
• Placing coordinated or artificial bets to exploit bonus offers.
• Intentionally exploiting game errors or bugs for an unfair advantage.
• Any form of fraud, hacking, or use of unauthorized software.
• Money laundering or conducting any illegal financial activity.
• Harassing or engaging in abusive behavior toward other members.

P77 is firmly committed to responsible gaming. Gaming should be a form of entertainment — not a source of income.

P77 provides the following tools:

• Deposit Limits: Set daily, weekly, or monthly limits.
• Self-Exclusion: Suspend your account for a set period of time.
• Reality Check: Receive gaming time alerts at regular intervals.
• Session Limit: Set time limits for continuous gaming sessions.

P77 uses strict age verification measures to protect those under 18 from accessing gaming. For more details, please visit our Responsible Gaming View page.

You can close your account at any time by contacting support. Please withdraw any remaining balance before closing your account.

P77 may unilaterally close an account under the following circumstances:

• A serious breach of the Terms & Conditions.
• Evidence of fraud or deceptive activity.
• Using a false identity or providing inaccurate information.
• A requirement from a legal or regulatory authority.

Bonus balances in accounts closed for legitimate reasons will not be refunded. However, the return of your own deposited balance (where no violations are found) will be reviewed.

P77 may amend these Terms & Conditions, in part or in full, at any time. Members will be notified of significant changes via email or platform notification.

Continued use of the platform after updated Terms are published will be considered acceptance of the new Terms. If you do not agree with the Terms, please discontinue use of the platform.

For any questions or complaints regarding these Terms & Conditions, please contact the p77 support team. We are available 24 hours a day, 7 days a week.

• Live Chat: Click the Live Chat button at the bottom right of the platform.
• Email: [email protected] — responses are typically sent within 24 hours.
• Complaints Process: A formal response will be provided within 7 business days of a complaint being submitted.